FAQ
Most frequent questions and answers
Mental health disorders are real, common and often treatable. It is estimated that approximately 1 in 5 American adults (nearly 44 million people) and 13-20% of children living in the United States will experience a diagnosable mental health disorder in a given year. If you feel you or a loved one may be suffering from a mental health disorder it is recommended to seek an evaluation from a mental health provider.
Telehealth — sometimes called telemedicine — lets your doctor provide care for you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone.
- Limited physical contact reduces everyone’s exposure toCOVID-19
- Virtual visits ensure you get health care wherever you are located – at home, at work or even in your car
- Virtual visits cut down on travel, time off from work, and the need for child care
- Virtual health care tools can shorten the wait for an appointment
- Increased access to specialists who are located far away from your hometown
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:
- Messaging your provider at any time
- Completing paperwork and adding documents to your chart Reviewing balance and online bill pay.
We take the following payment options:
- Credit Card
- Direct Deposit
- HSA Debit Card
- Venmo
- Apple Pay
- Zelle
We accept the following Private Insurance options:
- Blue Cross Blue Shield
- Aetna
- CIGNA
- UHC, HMSA Hawaii
- HSMA-Quest Hawaii