FAQ

Most frequent questions and answers

Mental health disorders are real, common and often treatable. It is estimated that approximately 1 in 5 American adults (nearly 44 million people) and 13-20% of children living in the United States will experience a diagnosable mental health disorder in a given year. If you feel you or a loved one may be suffering from a mental health disorder it is recommended to seek an evaluation from a mental health provider.

Telehealth — sometimes called telemedicine — lets your doctor provide care for you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone.

  • Limited physical contact reduces everyone’s exposure toCOVID-19
  • Virtual visits ensure you get health care wherever you are located – at home, at work or even in your car
  • Virtual visits cut down on travel, time off from work, and the need for child care
  • Virtual health care tools can shorten the wait for an appointment
  • Increased access to specialists who are located far away from your hometown

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

  • Messaging your provider at any time
  • Completing paperwork and adding documents to your chart Reviewing balance and online bill pay.

We take the following payment options:

  • Credit Card
  • Direct Deposit
  • HSA Debit Card
  • Venmo
  • Apple Pay
  • Zelle

We accept the following Private Insurance options:

  • Blue Cross Blue Shield
  • Aetna
  • CIGNA
  • UHC, HMSA Hawaii
  • HSMA-Quest Hawaii