FAQ
Understanding Mental Health and Our Services
Mental health disorders are real, common, and often treatable. Approximately 1 in 5 American adults (nearly 44 million people) and 13-20% of children in the United States experience a diagnosable mental health disorder annually. If you or a loved one may be suffering from a mental health disorder, it’s recommended to seek an evaluation from a mental health provider.
Telehealth — sometimes called telemedicine — lets your doctor provide care for you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone.
- Limited physical contact reduces everyone’s exposure toCOVID-19
- Virtual visits ensure you get health care wherever you are located – at home, at work or even in your car
- Virtual visits cut down on travel, time off from work, and the need for child care
- Virtual health care tools can shorten the wait for an appointment
- Increased access to specialists who are located far away from your hometown
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:
- Messaging your provider at any time
- Completing paperwork and adding documents to your chart Reviewing balance and online bill pay.
We take the following payment options:
- Credit Card
- Direct Deposit
- HSA Debit Card
- Venmo
- Apple Pay
- Zelle
Yes, we accept the following private insurance options:
- Blue Cross Blue Shield
- Aetna
- Cigna/Evernorth
- Optum/United Behavioral Health
- Hawaiian Medical Services Association (HMSA)
- UHC, HMSA Hawaii
- HSMA-Quest Hawaii
We also offer sliding scale fees for cash-pay clients, including the option to meet with a psychiatric nurse practitioner student under supervision.
You can schedule an appointment by visiting our Contact Us page and filling out the appointment request form. Alternatively, you can call us at (480) 417-2003 or email info@estrella-cognitivecare.com.
We specialize in treating a range of mental health disorders, including:
- Depression
- Anxiety
- Bipolar disorder
- ADHD
- Addiction (including opioid addiction)
- Personality disorders
- Phobias
- PTSD
Our goal is to help you achieve mental wellness by listening to your individual needs and providing evidence-based options with open communication.
Our services include:
Initial Psychiatric Evaluation: A comprehensive 60-minute session that includes a thorough medical and mental health review, identification of symptoms and potential triggers, and the development of a customized treatment plan.
Medication Management Follow-Up: 30-minute follow-up sessions to assess past medication and supplement interventions, brief psychotherapy, and recommendations based on your response to previous interventions.
We utilize cutting-edge technology such as genetic testing, laboratory monitoring, evidence-based medication options, and holistic remedies to develop a plan that suits your specific and unique needs.
Yes, we provide Medication-Assisted Treatment (MAT) for individuals suffering from opioid addiction.
During your initial 60-minute psychiatric evaluation, we will conduct a thorough medical and mental health review, identify symptoms and potential triggers, and rule out other potential diagnoses using lab work, genetic testing, and collaboration with your personalized health team. This evaluation will provide you with answers and options, including evidence-based medication management if appropriate, recommended specialized therapy modalities, exercise/diet solutions, appropriate testing, and holistic treatments to best develop a plan to suit your specific and unique needs
